Privacy Policy — XITAPPS Pixels

Introduction

Welcome to XITAPPS Pixels. XITAPPS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services, including our Shopify app ("App") and any related services (collectively, "Services"). By installing and using our App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you install and use our App, we may collect the following personal information:

Contact Information: Name, email address, phone number.
Account Information: Shopify store details, user ID, authentication tokens.
Transaction Data: Purchase history, order details, payment information.
Usage Data: Information about how you use our App, including event data.

Non-Personal Information

We may also collect non-personal information that does not directly identify you. This may include aggregated data about how you interact with our App.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services: To operate and maintain our App, provide customer support, and improve our offerings.
To Process Transactions: To process payments and manage orders.
To Communicate With You: To send you updates, marketing communications, and other information related to our Services.
To Submit Conversion Events to Facebook: To submit conversion events through the Facebook Conversion API to ensure accurate tracking and analytics.

Sharing Your Information

We may share your information with third parties in the following circumstances:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors and analytics providers.
With Facebook: We submit conversion events to Facebook through the Conversion API to help improve ad targeting and performance analytics.
For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Our security measures include encryption, firewalls, and secure access controls.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information.
Restriction: You have the right to request restriction of the processing of your personal information.
Portability: You have the right to request the transfer of your personal information to another party.

To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

XITAPPS Support Team

Email: support@xitapps.com